FAQ

 

Isn’t collagen too large a molecule to be absorbed by the skin?

It’s true that traditional collagen has molecules too large to be absorbed by the skin.

However, in the SmartGlow Collagen Mask, we use hydrolyzed collagen, broken down into micro-molecules through an advanced biotechnological process.

This allows for more effective absorption and visible improvements in skin firmness and elasticity.

 

How does the SmartGlow Overnight Mask work?

The SmartGlow Overnight Mask works while you sleep, releasing collagen and hydrating agents that help repair, firm, and smooth the skin. By morning, your complexion looks more relaxed and radiant. It can be easily removed either with a peel-off effect or by simply rinsing with water.

*It can also be used during the day by leaving it on for a few hours.

 

What problems does it solve?

The SmartGlow Collagen Mask is designed to address multiple skin concerns, including:

  1. Fine lines and wrinkles – helps smooth and reduce visible signs of aging
  2. Loss of firmness and elasticity – improves skin tone and tightness
  3. Dryness and dehydration – deeply hydrates and plumps the skin
  4. Dark spots and sun damage – fades discoloration for a more even complexion
  5. Dull, tired-looking skin – boosts radiance and revitalizes the skin’s appearance
  6. Redness and minor imperfections – calms and refines the skin texture

 

Is it safe for my skin?

Absolutely. The SmartGlow Mask has been tested and approved in clinical studies and is recommended by many dermatologists because it doesn’t cause allergies or irritation. It’s formulated with skin-friendly, dermatologist-approved ingredients and is suitable even for sensitive skin.

The formula is free from harsh alcohols, parabens, common allergens, silicones, oils, sulfates, and nickel. It’s completely vegan and carefully designed to be hypoallergenic.

As with any skincare product, if you have known sensitivities or allergies, we recommend checking the full ingredient list in the INCI section before use.

 

If the mask is meant to stay on all night, how can I sleep? Do I have to lie on my back the whole time?

Absolutely not! The Skynflow Mask is designed to fit seamlessly into your routine without disrupting it; you can sleep comfortably in any position you like.

Its lightweight, fast-absorbing texture prevents discomfort or residue on your pillow.

And if you prefer, you can also use it during the day as an intensive treatment: just leave it on for at least 15–20 minutes to enjoy its rejuvenating benefits!

 

Does the skin still breathe overnight?

Yes, and it does even better with our SmartGlow Mask.

At night, your skin doesn’t need to breathe oxygen from the air like your lungs do. What it really needs is to eliminate toxins, regenerate, and absorb nourishing active ingredients. These are the hours when your skin cells are most active.

Our collagen-based formula doesn’t seal the skin but protects it from external stressors like dry air and indoor pollution, creating the ideal microenvironment for regeneration.

Its smart, breathable texture allows for optimal cellular oxygenation and deep hydration without clogging the pores.

In other words, your skin doesn’t just breathe, it flourishes overnight, supported by a collagen boost that helps it renew and restore itself naturally.

How often should it be applied?

We recommend using the SmartGlow Mask 3 times a week for best results.

However, you can adjust the frequency based on your skin’s needs:

  • Dry or mature skin: up to 4 times a week
  • Oily or sensitive skin: 2 times a week may be enough

You can also use it as an occasional intensive treatment, for example, before a special event by applying it in the evening and leaving it on overnight.

 

How long does it take to dry?

Drying time varies depending on the thickness of the layer applied, but it generally takes between 10 and 15 minutes. For optimal results, it's recommended to wait until the mask is fully dry before removing it.

 

How many masks can you get from one tube?

One tube contains 75 ml of product, which is enough for approximately 10 full-face masks.

This allows for about 3 to 4 weeks of use if applied regularly 2 to 3 times per week, following the recommended routine.

 

What is the INCI of the mask?

Ingredients: AQUA, POLYVINYL ALCOHOL, PROPYLENE GLYCOL, GLYCERIN, HYDROXYACETOPHENONE, 1,2-HEXANEDIOL, CHLORELLA VULGARIS EXTRACT, COLLAGEN EXTRACT, HYDROLYZED COLLAGEN, NIACINAMIDE, FRUCTOOLIGOSACCHARIDES, GLUCOSE, BUTYLENE GLYCOL, ROSA RUGOSA FLOWER EXTRACT, CAMELLIA JAPONICA FLOWER EXTRACT, TOCOPHERYL ACETATE, LINUM USITATISSIMUM (MEADOWFOAM) SEED OIL, POLYSORBATE 20, ALLANTOIN, FRAGRANCE, PHENOXYETHANOL, HYDROLYZED HYALURONIC ACID, HYDROGENATED LECITHIN, ETHYLHEXYLGLYCERIN, CERAMIDE NP, DIPROPYLENE GLYCOL

 

What are the shipping times?

Shipping usually takes 5–8 business days. We aim to process and dispatch orders as quickly as possible so you can enjoy your products in no time! In most cases, deliveries arrive even sooner than the estimated timeframe.

 

How does the return process work?

Returns are extended from 14 to 60 days from the date your product arrives. Simply contact our customer service team to initiate a return, and we’ll guide you through the process.